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Miele S2121 Delphi Canister Vacuum Cleaner
Miele S2121 Delphi Canister Vacuum Cleaner
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Product Details
- Amazon Sales Rank: #19505 in Home
- Color: Lotus White
- Brand: Miele
- Model: S2121
- Released on: 2011-10-01
- Dimensions: 14.57" h x 23.23" w x 17.24" l, 21.00 pounds
Features
- Exceptionally lightweight
- Air Clean filter
- Dusting brush, upholstery tool and crevice nozzle on VarioClip
- 29.5-feet cleaning radius
- Electro Comfort electrobrush with floating head and swivel neck design for use on low to medium pile carpeting, rugs and smooth flooring
- Exceptionally lightweight
- Air Clean filter
- Dusting brush, upholstery tool and crevice nozzle on VarioClip
- 29.5-feet cleaning radius
- Electro Comfort electrobrush with floating head and swivel neck design for use on low to medium pile carpeting, rugs and smooth flooring
Customer Reviews
Most helpful customer reviews
229 of 232 people found the following review helpful.
First Miele Vacuum
By Molly M.
First of all let me state that this is my first Miele vacuum. I've not laid hands on a Sebo, Riccar, or Miele (except briefly in a store) before receiving the Miele Delphi. In the past I bought what was cheap and hoped for the best. Lately I've changed that philosophy and research everything diligently. Consider in my review that I don't have experience with premium vacuums prior to this one (and even though it's at the bottom end of the price range I think $500 is premium for a vacuum cleaner).This vacuum replaces a Kenmore upright that lasted 10 years. We were never really satisfied with it though. It's performance was mediocre and it always had belt problems. The beater was driven from the main motor by means of a cheap idler pulley arrangement (so that it could be disengaged for bare floors) which was a weak point. Like many uprights it was heavy and fell over easily when using attachments. Our house is 50/50 bare floors and low carpets. It did poorly on bare floors, particularly the tile in our bathrooms.We use a vacuum to clean all the floors, upholstery, for dusting, and cleaning out the cars.After a lot of research I decided on these priorities:* Sealed system. Why clean if the dust is shooting out all over everything as you go?* True power brush. Even though we have low carpets it was pretty clear that the combo tool would not cut it. Nor was I impressed with the turbo brush at the store. It's very convenient to flip a switch and go from carpet to bare floors. I realize that there are specific brushes for bare floors, and we may get one eventually, but they seem very expensive for what you get.* Quality construction. Means a lot for me and I'm willing to pay for it. I'm practically an expert appliance repairman from working on all the junk appliances we bought for our new house 10 years ago. First world construction AND assembly is not everything, but it goes a long ways.* HEPA was not a necessity. We don't have dust allergies. The ability to upgrade is a nice plus, but for now I just don't think we need it.So why did I choose the Delphi?If you are confused about Miele's model selection join the club. To sum the it up (canisters only):S2 series, larger bags, powered and non-powered hose models tools mount on base of hose.S4 series, smaller bags, non-powered hose models only, tools mount of base of hose.S5 series, larger bags (same as S2), premium line, powered and non-powered hose models, tools mount inside.Differences within the lines largely involve attachment packages and the type of controls on the vacuum itself.Models with a non-powered hose cannot use power accessories. You cannot add a powered hose later. There are no provisions to power it. You are stuck with the turbo (air powered) brush heads only. As I said earlier I was not satisfied with the performance of those. All the new models with powered hoses have direct connect. That means when you connect the attachment the power plug is attached as well. There are no extra wires to connect. Some older models required extra wires which I would find inconvenient if you just wanted to change over the dusting brush for a quick second.So on to the Miele Delphi:The item arrived well packaged with clear documentation and only reasonable assembly required (~3 minutes, no tools). There are separate manuals for the power head and vacuum.The included power head is the SEB 217-3. It is about 10 1/2" wide with no light bar. It is a couple inches narrower than the power head on most vacuums. Miele has a larger one available that would work on this vacuum for around $250.00 (half the cost of the entire thing). Consider that the wider the power head the more your suction is dispersed. As the suction on the Miele is excellent I think it could certainly power a wider head just fine, but unless you have a very large home I think it would be unnecessary. Probably more important to that decision is the type of carpet. The 217-3 is designed for lower nap carpets. It has no height adjustment. I suspect it would be very hard to push on higher carpets. On high suction it can get tough to push on medium to low carpets, so consider that if you have deep carpeting. It does well on bare floors and I run it at the highest setting for this. You can actually see the dust being pulled under from a couple inches out front of the head.The head has a swiveling attachment and as such it is very maneuverable. It also lays nearly flat, but not completely so, for getting under things. The head itself is very low profile so I can get under things I couldn't before. The wand appears of very high quality stainless and the plastic latches for extension and connection appear of similar high quality and function.The so called "deluxe" handle has a single switch for the power head which is a necessary convenience. I would not consider one without this. A second switch to power the vacuum on and off would have been a nice addition, but it's not a necessity.They claim the power hose is crush proof and strong enough to support the weight of the vacuum plus some but I have no reason to test it. The hose is free to swivel 360 degrees at the handle end but not at the vacuum end due to the connection for the power head. It doesn't swivel all that well and it may take me a little getting used to it, but like I said I've never used a canister. As I mentioned there is a separate plug on the base of the hose for the power head. The S5 models have a plug integral with the hose. You have to unplug it to open the bag chamber but that's not a big deal.The vacuum itself has very strong suction. It's adjustable of course by means of a knob on the top of the body. I noticed some dust on the bottom of the vacuum so decided to vacuum it off and pulled the label right off the base as well! It is fairly quiet, but noticeably louder with the small attachments due to drawing the amount of air it is through such a small opening. The cord reel works well. It rides on 3 independent caster wheels and maneuvers very well. The small attachments mount to a bracket on the base of the hose. They stay there well enough but the bracket nor the attachments are awe inspiring. Then again, what do you expect.The bag compartment door opens by a latch at the front of the vacuum body. The cover seems pretty flimsy when open so be careful with it in that position. It looks to be held in the open position only by plastic detents in the hinge. Plastic hinges are also used on the motor filter door, but considering that this only needs changing with every 4th or 5th bag shouldn't be subject to a lot of wear. The bag compartment holds a factory installed g/n bag with a hinged closure to prevent dust leakage. By the time you open the compartment it is already closed. Removal and replacement couldn't be easier. For all the talk of a sealed system this Miele relies on a tapered plastic to plastic joint to achieve it. I expected to see a rubber gasket of some type around the bag chamber but it's not to be found on the Delphi. I think the s5 models have one and this may be what is meant by their double seal. I don't have any way to test it, but it certainly seems air tight. I suppose the motor's suction makes it even tighter when it's running.As I alluded to earlier, the Delphi comes with a thin, non HEPA, air filter. You can buy one any time you want to put in, but at $53.00 I wouldn't get it unless you really need it. The thin "super clean" air filters come included in each box of bags. I assume if you don't have a model that originally came with this thin filter you will need to locate a carrier to hold it as it is much thinner than the HEPA filter. Kudo's to Miele for making this an option. Ongoing operational costs are something to consider with any appliance.In summary I'm pleased with the S2120 Delphi. It has exactly the features I was looking for and I was willing to pay the higher price over something like an Electrolux Oxygen 3 in consideration of Miele's excellent reputation. At it's heart you get the same motor and suction as the higher priced models. My main concern is the durability of the plastic door, in particular it's hinges. If they break your vacuum is useless. Perhaps my fear is unwarranted. My four star rating is what I consider excellent for a new product. For me five stars would need to include a consideration of reliability. It's always a gamble, but I think with a Miele a pretty safe bet.
87 of 89 people found the following review helpful.
Terrific lower-priced additions to the Miele canister vacuum line
By hyperbolium
Miele is a family-owned German manufacturer of home appliances. The company's philosophy of continuous improvement ("Immer Besser") has made them a favorite throughout the world. Their products don't have bargain prices, but provide value in high quality design and manufacturing that results in superior performance and durability. Miele was founded in 1899 and began producing vacuum cleaners in 1927; their vacuums have become favorites of professionals worldwide, including many top-end hotel staffs.The Miele S2 line of canister vacuums is new for 2009, offering the quality and many of Miele's standard features at a lower price. There are four S2 models, all sharing the same 1200-watt base vacuum. The canister has six power settings and a standard air filter that catches 94% of particles down to 0.3 microns. The Olympus model is the lowest priced of the S2 line, and features a floor/carpet combo head (SBD350-3), non-electric hose and a telescoping wand. The Capri model substitutes the air-powered Turbobrush (STB205-3) for the floor/carpet combo head, and adds the Parquet Floor Brush (SBB-3). The Delphi model substitutes a power head (SEB217-3), electric hose (SES116) and electric telescoping wand (SET220) for the non-powered components of the Olympus. The Titan model retains the power components of the Delphi and adds the parquet floor brush (SBB-3) and active HEPA filter.Note that all S2 models can support the power hose and brush, but only the Delphi and Titan include it as part of the package. Similarly, all S2 models support the active HEPA filter, but only the Titan includes it in its package. If you don't currently need a power head you can buy the Olympus or Capri and add the power components later; you'll pay more in the end, but you won't have to buy power components now that you may not need for a few years. The non-electric combo head works well on smooth flooring, is usable on short-pile carpet, and is difficult to use on deeper-pile carpet.Like all Miele vacuum cleaners, the S2 is well designed and manufactured in Germany. The vacuum has a range of 29.5 feet from the end of the self-retracting power cord to the tip of the brush. The unit is light (under 10 lbs), nicely balanced and moves easily in any direction on its casters. The top-exhaust design allows you to vacuum easily with the canister standing up, such as on steps. The motor is surprisingly quiet, particularly at the lower power levels. The six power levels allow you to switch from floors and carpets to shelves and tabletops without accidentally grabbing objects or papers instead of dirt or dust.The S2 cleans very well and is a pleasure to use. The base has notches in which the hose can be parked, one for when the base is on its wheels, one for when the base is standing. This is a great touch, useful for temporarily standing the hose while you move a piece of furniture, and helpful for storing the vacuum in a closet without breaking down the hose and wand. Perhaps the only weakness of the S2 is the "varioclip" for tool storage, which rides somewhat uncomfortably on the hose rather than more naturally on the base. Changing the filter and bag are each a snap, and an indicator tells you when the bag is full.Finally, what compromises does the S2 line make from the more expensive S4 and S5 lines? The most obvious changes are to external components: a few parts, such as the bumper strip that surrounds the canister, are made from hard plastic rather than softer rubber. The operating radius is a few feet shorter (due to a shorter power cord), and the accessory brushes use some lower-cost materials (nylon versus natural bristle brush, plastic instead of metal). Inside, the S2 canister uses Miele's "CleanAir System" construction, while the S4 and S5 canister use its "Sealed System." Miele doesn't offer a detailed comparison of the two, but one might assume the latter system provides an extra measure of dust capture that may be more appropriate for those with allergic sensitivities.The changes made to lower the price of the S2 line will make small differences in daily use, but shouldn't compromise the vacuum's core ability to clean. Those who are especially sensitive to dust should consider the HEPA-equipped Titan model, or stepping up to the S4 or S5; those with less stringent needs will find the S2 a terrific entry point to the Miele line of high quality vacuums. If budget is no issue, look at the S5 line, but if value-per-dollar is a major consideration, the S2 line will bring you Miele's engineering and manufacturing prowess at a more affordable price. [©2009-2010 hyperbolium dot com]
52 of 52 people found the following review helpful.
Great Vacuum - poor accessories
By D. Glover
Just received my Miele S2120 Delphi Canister Vacuum. So far, it is very quiet. The hoses and included accessories are well made, work well and seem to be of sound quality and good engineering. However, Miele does a poor job of describing what is in the box. I expected a standard set of vacuum accessories. What I got was a very nice power brush carpet tool, but no hard-floor tool at all. The included 3-tool holder is pretty useless. The tinky little dusting brush has hard nylon bristles. I sure do not want it touching my TV or my furniture since I am sure the bristles will scratch. I am forced to order a $20 dusting brush to get one with natural bristles. The only floor tool included is the power carpet and rug tool. It works great and is very quiet. However, it does not work well on hard-surface floors. Again, I am forced to pay and additional $55 for another floor tool. I called Miele and their answer was to just switch the power head off and use it on the hard surfaces. This does not work. Pet hair and dust bunnies stick to the non-rotating brush and clog the whole thing. My conclusion is that this is a well made and engineered vacuum. Be prepared to spend an additional $75-100 to have a useful set of accessories.
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